Frequently Asked Questions
All your answers at mh77
From accounts to payments, bonuses to security — find everything you want to know about mh77 right here.
This FAQ page at mh77 is designed to provide detailed answers to the most common questions from players in Bangladesh. You will find clear and straightforward information on the registration process, deposits and withdrawals via bKash and Nagad, bonus terms and conditions, game rules, and responsible gaming. Click on any section below to find your question.
Account and Registration
To open an account at mh77, you need an active mobile number and a password. You can easily create an account by entering your name, mobile number, and chosen password in the registration form. Once your account is created, you can log in to the platform right away. Please note that only people aged 21 or above are allowed to open an account at mh77.
No, each player is allowed only one account at mh77. If the same person opens multiple accounts, it will be considered a violation of our rules and all accounts may be suspended. This policy is strictly enforced to maintain a fair and safe environment.
If you forget your password, click the "Forgot your password?" option on the login page. Enter your registered mobile number and a verification code will be sent to you. Enter the code correctly and you will be able to set a new password. If you have any trouble, contact our 24/7 live chat support.
To log in to mh77, go to the mh77 Login page from the top menu. You can easily access your account using your registered mobile number and password. You can log in from any device — mobile browser or desktop.
mh77 operates as a safe and responsible platform. Identity verification may be required at the time of withdrawal. This is done primarily to ensure the security of your account and to prevent fraud. For more details, contact our live chat support.
Deposits and Withdrawals
Deposits from bKash to mh77 are generally instant. In most cases, once the transaction is complete, the balance is added to your account within a few seconds to a few minutes. If there is a delay due to a banking or network issue, let us know via live chat.
The minimum deposit amount at mh77 is ৳200 and the minimum withdrawal amount is ৳800. This applies to all payment methods — bKash, Nagad, Rocket, and Upay all have the same limits.
Yes, Nagad is fully supported. After submitting a withdrawal request at mh77, the funds generally reach your Nagad account within 10 to 45 minutes. This process is fast and hassle-free in most cases.
mh77 does not charge any additional fees for deposits or withdrawals. However, bKash, Nagad, Rocket, or Upay may apply their own transaction charges. It is recommended that you check the fees in your mobile banking app before making a transaction.
Yes, both Rocket and Upay are completely safe payment methods at mh77. All transactions are secured through SSL encryption. We only use mobile financial services that are approved in Bangladesh to keep your funds safe.
The most common reasons for a rejected withdrawal are unmet bonus wagering requirements, pending account verification, or incorrect payment details. Check your account status and contact our 24/7 live chat to resolve the issue.
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches, log in to mh77 and go to the Cricket section. Select your preferred match from the list and browse the available markets — match winner, top batter, over/under, and more. Enter your stake on the bet slip and confirm. You can also place bets in real time during live matches.
RTP (Return to Player) is a theoretical indicator of what percentage of the total amount wagered in a game is expected to be returned to players over the long term. A higher RTP means a relatively greater chance of returns over time. However, it does not guarantee the outcome of any individual round — every spin is completely random.
Yes, all live casino games at mh77 are fully supported on mobile browsers. There is no need to download a separate app — you can access Evolution Gaming or Ezugi live tables directly from your smartphone's browser.
mh77 uses software only from certified game providers (Pragmatic Play, PG Soft, JILI, Spribe, Microgaming, NetEnt, and others) that operate under fair play principles. All games use certified Random Number Generator (RNG) technology, which ensures that every result is completely unbiased.
Yes, mh77 offers live in-play betting on major international cricket tournaments including the T20 World Cup and IPL. Odds change as the match progresses and you can place bets in real time. Visit the Cricket page for more details.
Bonuses and Promotions
When you open a new account at mh77 and make your first deposit, you will receive a 100% bonus — up to ৳5,000. For example, if you deposit ৳2,000, you will receive an additional ৳2,000 as a bonus. The bonus is added to your account automatically — no separate code is needed.
A wagering requirement indicates how many times you need to place bets before you can withdraw bonus funds. The wagering requirement for the mh77 welcome bonus is 20x. This means that if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before withdrawing. You can find the full details on the terms and conditions page.
mh77's VIP program has three tiers — Bronze, Silver, and Gold. Bronze tier offers up to 0.4% weekly cashback, Silver up to 0.8%, and Gold up to 1.2%. Your tier increases through regular play and each tier unlocks more benefits.
The ability to use a bonus depends on the terms of the promotion. Some bonuses can be used on all games, while others are limited to specific games or sections. Read the terms and conditions carefully before claiming a bonus, or ask our support team.
VIP cashback is applied on a weekly basis. At the end of each week, cashback is automatically added to eligible players' accounts. To receive cashback, you need to place a set minimum amount in bets each week according to your VIP tier.
Security and Responsible Gaming
Yes, mh77 uses SSL encryption technology to protect all your personal and financial information. We do not sell or share your information with third parties. Read our privacy policy for more details.
The minimum age to play at mh77 is 21. Only those aged 21 or above are allowed to open an account and play on this platform. We follow age verification procedures to protect minors.
If you feel that gambling is having a negative impact on your life, you can contact our support team to set up self-exclusion. You have the option to close your account for a set period or permanently. Visit our responsible gaming page to learn more about responsible gaming.
mh77's support team provides assistance in Bengali 24 hours a day, 7 days a week. Click the live chat icon at the bottom right of the platform for immediate help. You can also reach us by email: [email protected]
mh77 places the highest importance on responsible gaming. We provide players with the ability to set deposit limits, self-exclude, take breaks, and review their gaming history. Our support team actively reaches out to help when signs of addiction are noticed.
Still have questions? Get in touch with support
Our Bengali-speaking support team is available around the clock — come to live chat whenever you need help.