Responsible Gaming at mh77
mh77 is always by your side for a safe and enjoyable gaming experience. Our responsible gaming tools and guidelines will help you play within your limits.
What is Responsible Gaming?
Responsible gaming means enjoying gaming as a form of entertainment, not as a source of financial or mental problems. mh77 believes every player has the right to play in a safe and controlled environment. We want you to always play with enjoyment and stay aware of your personal limits.
Gaming is fun entertainment, but if it gets out of control it can have a negative impact on your life. That is why mh77 provides players with various safety tools — such as deposit limits, self-exclusion, and time-out features. On this page you can learn how to use these tools and when to reach out for help.
mh77 is for people aged 21 and above only. We strictly prevent minors from gaming and enforce this rule without exception.
Warning Signs
Seek help if you notice the following signs:
- Playing more to chase money you have lost
- Stealing time from family or work for gaming
- Being unable to stop playing
- Taking on debt or spending savings for gaming
- Lying or hiding things about gaming
- Feeling anxious or restless when not gaming
Our Safety Tools
mh77 provides the following tools to keep your gaming experience safe.
Deposit Limit
You can set a maximum limit on your daily, weekly, or monthly deposits. Once this limit is active, it will not be possible to deposit more than the set amount, which will help you manage your budget.
Self-Exclusion
If you feel you need a break from gaming, use the self-exclusion feature. Your account can be fully closed for a set period — starting from 30 days up to permanently.
Time-Out
Use the time-out feature for a short break. Gaming can be temporarily suspended from 24 hours up to 6 weeks. During this time you will not be able to place any bets or log in.
Time Alert
Through the reality check feature, a message will appear at set intervals reminding you how long you have been playing. Keeping track of time is one of the most important parts of responsible gaming.
Loss Limit
Set a limit on the maximum amount you can lose within a given period. When this limit is reached, the session will end automatically and you will be notified.
Transaction History
View a complete history of all your bets, wins, losses, and transactions. This transparency will help you evaluate your own gaming behavior and make informed decisions.
Tips for Safe Gaming
- Think of gaming as entertainment, not a source of income.
- Set a budget before you play and stay within that limit.
- Do not place more bets to chase money you have lost.
- Take regular breaks and give time to other hobbies and family.
- Do not play while under the influence of alcohol or any other substance.
- Do not use gaming to relieve stress or frustration.
- Game outcomes are completely random — there is no "guaranteed win" strategy.
- Keep your account and password away from children and minors.
Steps to Set Limits
Log In to Your Account
Log in to your mh77 account and go to the "Account Settings" or "Security" menu.
Select the Responsible Gaming Section
Click on the "Responsible Gaming" option and choose the tool you need.
Set Your Limit
Set the amount and duration for your deposit limit, loss limit, or time-out and confirm.
Get Support
For any issues, contact our 24/7 live chat — we are always ready to help in Bengali.
21+ Age Verification and Child Protection
You must be at least 21 years old to play at mh77. We verify age at registration and may request additional identity documents at any time. There is no option for minors to open an account.
If there are children or teenagers in your home, please take the following steps:
- Never share your mh77 login details.
- Do not save your password in the browser so that no one else can log in automatically.
- Always log out after playing.
- Use a PIN or password lock on your mobile or computer.
Support Center
We are here for you when gaming becomes a problem
If you feel gaming is creating problems in your life, contact us right away. Our specialist support team is ready to help you in Bengali 24 hours a day, 7 days a week.
Self-Exclusion and Time-Out Details
We believe players should have the ability to control themselves. That is why our tools are easy to use.
Temporary Time-Out
Temporarily suspend your account for 24 hours, 72 hours, 1 week, or 6 weeks. During this period you will not be able to log in to the platform or place any bets. Once the period ends, the account is reactivated automatically.
Long-Term Self-Exclusion
Close your account for 1 month to 5 years or permanently. During self-exclusion we will not send you any promotional messages. For a permanent exclusion, you will need to contact our support team to reopen the account, and a minimum cooling-off period of 6 months must have passed.
Deposit and Wagering Limits
Restrict the maximum amount you can deposit each day. A 24-hour cooling period applies to increasing a limit, but lowering a limit takes effect immediately. This ensures it is not possible to deposit more money in a moment of impulse.
Winning Ceiling and Cooling-Off
You will also have the option to automatically end a session after winning a set amount. Continuing to play after a win often leads to losing money. Setting a winning ceiling means you can walk away with the feeling of a win.
How to Recognize Problem Gaming
Gaming problems develop gradually and can be hard to recognize in the early stages. mh77 wants you to stay aware. Ask yourself the questions below — if most answers are "yes", it is time to seek help.
Ask Yourself
- Do you spend an excessive amount of time thinking about gaming?
- Do you place bets beyond your budget?
- Is gaming affecting your work, family, or relationships?
- Have you taken on debt for gaming or are you planning to?
- Have you tried to stop gaming but been unable to?
- Is gaming having a negative effect on your mental health?
If the answer to any of the above questions is "yes", please visit our FAQ page or speak directly with our support team via live chat. You are not alone — we are here to help.
Common Questions About Responsible Gaming
Here are answers to questions you may have about responsible gaming.
Play with enjoyment,
play with responsibility
Gaming at mh77 is always for entertainment. Check our FAQ or join the games directly.